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Privacy Policy

Last Updated: June/2025

This Privacy Policy describes how Eek Cchutki Main collects, uses, and discloses your personal information when you visit or make a purchase from our eCommerce website.

Key Points: We never sell your data. We use encryption for all transactions. You can opt-out of marketing anytime.

1. Information We Collect

A. Information You Provide

  • Required Contact details (name, email, phone, shipping/billing address)
  • Required Payment information (processed securely via PCI-compliant processors)
  • Optional Account credentials (if you create an account)
  • Optional Communication preferences

B. Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Cookies and tracking data (see Cookie Policy)
  • Purchase history and browsing behavior

2. How We Use Your Information

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send transactional emails (order confirmations, shipping updates)
  • Send marketing communications (with opt-out option)
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies for:

  • Essential functions (shopping cart, checkout)
  • Analytics (Google Analytics)
  • Advertising (retargeting via Facebook Pixel, Google Ads)

You can manage cookie preferences in your browser settings.

4. Data Security

We implement:

  • SSL encryption throughout our site
  • PCI-DSS compliance for payment processing
  • Regular security audits
  • Limited employee access to sensitive data

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing
  • Restrict processing
  • Data portability
  • Lodge complaints with authorities

To exercise these rights, please contact us below.

6. Third-Party Sharing

We share data with:

  • Payment processors (Stripe, PayPal)
  • Shipping carriers (UPS, FedEx)
  • Marketing platforms (Mailchimp)
  • Analytics providers (Google)

All third parties are GDPR-compliant where applicable.

7. International Data Transfers

For customers outside our primary service region, we use Standard Contractual Clauses or other legal mechanisms to ensure adequate protection.

8. Children's Privacy

Our services are not directed to individuals under 16. We do notknowingly collect children's data.

9. Policy Updates

We may update this policy periodically. Material changes will be notified via email or site notice.

10. Contact Us

For privacy-related inquiries:

Email: info@eekcchutkimain.com

Mail: K 2102, Chittranjan Park, New Delhi, 110019

Phone: +919354933563